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This is an exclusive training course, with a maximum of 9 participants. In case you are interested, you need to book in advance.


This course provides a survey of the ISO 21500 Guidance on Project Management, with practical implementation to inspire Project Managers to work collaboratively using a common framework. The course focuses on the benefits, methods, and techniques required for the successful navigation of the Guidance, with an emphasis on translation into practical results aligned with ISO 21500.

Learning Objectives

Upon completion of this course you will be able to:

  • Understand the terminology of the ISO 21500 Guidance on Project Management, and use that terminology to communicate more effectively with Project Managers and quality professionals.
  • Draw real world connections between organizational strategy and implementation of high quality projects to realize your organizations’ goals.
  • More effectively navigate the complexities of project organizational structures, including project personnel competencies, stakeholder expectations, and project governance.
  • Improve your expertise in the project life cycle, and be able to translate the value of collaboration between project managers and quality professionals into concrete actions in every phase of the life cycle.
  • Confidently deep dive into any of the key project management processes to increase benefits for project managers, quality professionals, and your organization.

Who Should Attend

Project Managers, Consultants, Operations Managers, Program Managers, Quality Managers, Quality Professionals, and anyone interested in working collaboratively using a common framework on Project Management. No background knowledge of the subject matter is required.

Course Outline

1. Introduction 
    1.1 What is the Guidance for Project Management?
    1.2 Previous Publications
    1.3 Goals & Learning Objectives
    1.4 Why Should We (and our management) Care?
2. Speaking the Language 
   2.1 Life at the Tower of Babel
   2.2 Terms & Definitions
   2.3 General Concepts
       a. Organizational & Environmental Constraints
       b. Relationships Among the Players
       c. Projects and Project Managers
      d. Quality Management
3. Organizational Strategy, Project Management, and You 
   3.1 Project Strategy
   3.2 Aligning Projects with Strategic Opportunities
   3.3 Realizing Benefits from Quality & Project Management
   3.4 The Realities of Collaboration
   3.5 The Challenges of Integration
   3.6 Organizational Boundaries
   3.7 Who’s In Charge?
       a. Program Management
       b. Portfolio Management
       c. Operations Management
   3.8 Stakeholders & Project Governance

4. The Project Life Cycle 
   4.1 Initiation
   4.2 Planning
   4.3 Implementing
   4.4 Controlling
   4.5 Closing
5. Project Management Processes 
   5.1 Process Groups vs Subject Groups
   5.2 Relationships and Interactions
   5.3 Living the Processes
       a. Developing Plans
       b. Directing and Controlling the Project
       c. Schedules, WBS, and Costs
       d. Changes, changes, and more changes
   5.4 Risk Management
   5.5 Planning & Managing Project Quality
   5.6 Operations Management
       a. Suppliers & Procurement
       b. Production Planning
   5.7 Communication

6. Walking the Walk (the Quick Reference Cards)

   6.1 Project Excellence (or 100% ISO 21500 compliance)
   6.2 Quality & Project Management Common Cause 
7. Putting all together in real everyday situations
   7.1 Sharing the War Stories (ProjectManagers.org, Dilbert, etc.)
   7.2 Continuous Improvement (Learning from Experience)